Returns & Refunds

Draft for physical products sold by FFX GROUP LLC.

Start a return

Request a return within 30 calendar days of delivery. For a standard return, keep the product unused and unopened in its original packaging. If your order arrives damaged, defective, or incorrect, contact us for help. Your rights under applicable law also apply.

Return shipping is free. To start a return, email service@healthysups.shop with your order number. We’ll send you instructions and arrange return shipping at no cost to you.

The return address and mailing deadline are pending confirmation.

Refund processing

We process eligible refunds to your original payment method. Allow up to 20 days after we receive your return, or sooner if required by law. Your payment provider may take additional time to post the refund.

Appointment cancellations

Appointment cancellation, rescheduling, and refund rules are pending provider confirmation.